COVID-19-Safe Food Finder
Overview
During Covid-19, many people struggled to enjoy going to restaurants and enjoying their meals with friends and families due to the fact that some restaurants aren’t strictly requiring any covid precautions.
As a team, we examined the needs of our users and came up with a user-friendly app that meets their needs. We wanted to give our users the opportunity to find restaurants, whether they're looking for safety or if they’re just looking for a place close by.
Overall, our research aimed to find ways to provide a meaningful and seamless experience for students and faculty at the University of Washington Bothell.
Role
UX/UI Designer
Responsibilities
User Research
Prototyping
Visual Design
CSS 480: Human Centered - Spring 2022
Defining the User
Defining the User
I was in charged of creating a storyboard that focuses on our most important delighter features, and addresses the opportunity shown in the Journey Map.
It includes our key persona, Liam, and how we expect to place them in the context of our planned application. It also shows him overcoming challenges to reach his goal by utilizing our inventive solution.
User Research
Research Method
Method
We paired up with another group in our CSS 480 class to interview. Using open ended questions, we were able to understand what users require in an application like FOOOD.
From there, we built a list of functional and non-functional requirements, organizing them from basic requirements to delighters.
Style Guide
Prototype
Reflection
We’ve learned that the smallest actions make the biggest difference. One of our test subjects for our usability testing pointed out that our home button was repetitive because it was in multiple different locations. By simply deleting the extra home button, it makes the user experience more streamlined. One small change can make a world of a difference in terms of efficiency, effectiveness, and satisfaction. Our group chose to start with low fidelity and that allowed us to focus on the user experience rather than the user interface. Lastly, we’ve learned that making a product that exceeds user expectations is difficult. Meeting the basic needs of users is the first hurdle in achieving user satisfaction. To make a product stand out, it must have good performance while offering delight to users. Our next steps would be refining the information architecture and flow of our mobile application. We would like to conduct more user testing to improve our prototype.
Furthermore, we would like to conduct ethnographic research to find possible delighter that our users might want and help us stand out from competitors. Gamification may be included in our future prototype to engage users and add more elements of fun and interactiveness to our prototype. At this stage in prototype development, it can also be noted that we are at such a point where we could go forth in developing this prototype into a working application through software development and that further development of the prototype itself would be done to improve the user experience rather than meet the requirements for the minimum viable product.